Privacy Policy

Last updated: March 18, 2026

This Privacy Policy describes how DigitAlive collects, uses, and protects your personal information. We are committed to safeguarding your privacy and ensuring transparency in how we handle data across our digital economy platform.

Information We Collect

We collect various types of information to provide and improve our services. This includes information you provide directly when registering for an account, such as your name, email address, and contact details. We also collect usage data automatically when you interact with our platform, including your browsing history, device information, pages visited, and time spent on our website.

Additionally, we gather information about your interactions with our content related to Malaysia’s digital economy, MyDIGITAL blueprint progress, e-commerce sector growth, fintech adoption, and technology sector contributions. This helps us understand your interests and deliver more relevant content about digital transformation in Malaysia.

How We Use Your Information

We use collected information to deliver, maintain, and improve our services. Your data helps us personalize your experience on our platform, providing content tailored to your interests in digital economy trends and insights. We analyze usage patterns to enhance platform functionality and user experience.

We may use your contact information to send you updates about new content, industry insights, and announcements related to digital transformation in Malaysia. We also use aggregated, non-personal data for research and analytics to better understand market trends and user preferences. Your information helps us provide accurate data on e-commerce growth, fintech adoption rates, and technology sector contributions to national GDP.

Data Protection and Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use industry-standard encryption and secure protocols to safeguard your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request deletion of your data at any time, subject to legal obligations and contractual requirements.

Your Privacy Rights

You have the right to access, correct, update, or delete your personal information. You can also request a copy of your data in a structured, commonly used, and machine-readable format. We respect your choices regarding your personal information and provide mechanisms to exercise these rights.

You have the right to opt out of promotional communications at any time. We also allow you to control your cookie preferences and tracking settings. If you have concerns about how we handle your data, you may lodge a complaint with relevant data protection authorities.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies help us remember your preferences and deliver personalized content. We use both session-based cookies (temporary) and persistent cookies (long-term) to improve platform functionality.

We also employ other tracking technologies such as web beacons and pixel tags to measure engagement and optimize content delivery. You can control cookie settings through your browser, though disabling cookies may limit certain platform features. For detailed information about cookies, please refer to our Cookie Policy.

Third-Party Services

We may use third-party service providers to assist with analytics, content delivery, and platform operations. These providers are contractually obligated to protect your information and use it only for specified purposes. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

Our platform may contain links to external websites and resources related to digital economy topics and research. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

Policy Updates and Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, and legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of our platform following policy changes constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. If you have questions or concerns about any changes, please contact us using the information provided below.